Privacy Policy

At GA&A Events, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our wedding coordination platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as applicable provincial privacy laws, GDPR, and CCPA.

1. Accountability

We are responsible for personal information under our control. We have designated a Privacy Officer who is accountable for our compliance with this policy.

2. Identifying Purposes

We only collect information for the following identified purposes:

  • To provide and improve our wedding coordination services.
  • To connect you with relevant vendors and service providers.
  • To process payments securely through our payment partners.
  • To send important updates about your wedding plans or vendor subscriptions.
  • To provide customer support and respond to your inquiries.
  • To analyze usage patterns and enhance user experience.

3. Consent

We require your knowledge and consent to collect, use, or disclose your personal information, except where required or permitted by law. By creating an account and using our platform, you consent to the practices described in this policy.

4. Limiting Collection

We only collect the information necessary for the purposes identified above. This includes:

  • Personal information you provide when creating an account (name, email, phone).
  • Wedding details and preferences you share while planning your event.
  • Communication records between you and vendors through our platform.
  • Usage data and analytics to improve our services.
  • Payment information processed securely through our payment partners.

5. Limiting Use, Disclosure, and Retention

We do not use or share your information for purposes other than those for which it was collected, except with your consent or as required by law.

  • We share information with vendors only when you initiate contact or bookings.
  • Anonymous analytics data may be shared with trusted partners.
  • We never sell your personal information to third parties.
  • Legal compliance may require disclosure in specific circumstances.
  • Service providers who help us operate our platform do so under strict agreements.
  • Retention: We only keep personal information as long as necessary to fulfill the purposes we collected it for, or as required by law (e.g., tax and financial record-keeping requirements).

6. Accuracy

We strive to keep your personal information as accurate, complete, and up-to-date as necessary for its intended purpose. You can update your information at any time through your dashboard.

7. Safeguards

We protect your personal information with security safeguards appropriate to the sensitivity of the information:

  • Industry-standard encryption for all data transmission (SSL/TLS).
  • Secure servers with regular security audits and updates.
  • Limited access to personal data on a strict need-to-know basis among staff.
  • Regular backups and disaster recovery procedures.

8. Openness

We make information about our privacy policies and practices readily available to our customers, as demonstrated by this Privacy Policy.

9. Individual Access

You have the right to access your personal data held by us. You can request:

  • Access & Portability: Receive a copy of your data in a structured, machine-readable format.
  • Correction: Update or correct your personal information at any time.
  • Deletion: Request deletion of your personal data, subject to certain legal obligations we may have to retain some information.
  • Restriction: Request that we restrict the processing of your personal data in certain circumstances.
  • Objection: Object to certain types of processing, including direct marketing.

10. Challenging Compliance

You have the right to challenge our compliance with PIPEDA. If you have a complaint about how we handle your personal information, you may contact our Privacy Officer. If your concern is not resolved to your satisfaction, you may file a complaint with the Office of the Privacy Commissioner of Canada.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Essential Cookies: Required for basic functionality, security, and to remember your login status.
  • Analytics Cookies: Help us understand how you use our platform to improve our services.
  • Preference Cookies: Remember your settings and preferences for a personalized experience.
  • Marketing Cookies: Used to show you relevant advertisements and measure campaign effectiveness.

You can control cookie preferences through your browser settings or our cookie consent banner. Opting out of marketing communications can be done at any time using the unsubscribe link in emails.

Contact Our Privacy Officer

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

GA&A Events
Address: 14914 104 Ave, Unit 105, Surrey, British Columbia, V3R 1M7
Phone: +1-604-585-0078
Email: info@gaaevents.net